Reservations of individual guest-rooms

These conditions apply to reservations of less than 12 rooms.

Payment conditions:
  • deposit of 25% is due at time of booking by bank transfer (preferred payment method) or by credit or payment card
  • remaining balance is due 6 weeks before arrival by wire transfer (bank transfer)

For wire transfer we use euro bank account of our company within eurozone.
For payments by credit or payment card we use PayPal (which is largest payment processing company in the world). Your card details are not shown to us when using PayPal. The accepted payment methods include Visa, MasterCard, American Express, JCB.
Should you wish to pay the remaining balance by card instead of bank transfer, then payment processing fee of 3.5% applies (no payment processing fee applies on payment of deposit).

Cancelation conditions:
  • cancelation of entire booking until 61 days prior to arrival is subject to administration fee of 15 EUR per room
  • cancelation done between 60 and 42 days before arrival is subject to cancelation fee of 25% of total value of the reservation
  • cancelation done between 41 and 11 days before arrival is subject to cancelation fee of 50% of total value of the reservation
  • cancelation done between 11 and 6 days before arrival is subject to cancelation fee of 90% of total value of the reservation
  • cancelation done 5 and less days before arrival or non-arrival is subject to cancelation fee of 100% of total value of the reservation

Group reservations

These conditions apply to reservations of 12 rooms and more rooms.

Price conditions:
  • discount of 5% on published rates applies
Payment conditions:
  • deposit of 40% is due at time of booking by bank transfer
  • remaining balance is due 2 months before arrival by wire transfer (bank transfer)

For wire transfer we use euro bank account of our company within eurozone. Should you wish to pay by credit card or payment card instead of bank transfer, then payment processing fee of 3.5% applies.

Cancelation conditions:
  • cancelation of entire booking until 91 days prior to arrival is subject to administration fee of 100 EUR per group
  • cancelation done between 90 and 61 days before arrival is subject to cancelation fee of 25% of total value of the reservation
  • cancelation done between 60 and 46 days before arrival is subject to cancelation fee of 50% of total value of the reservation
  • cancelation done between 45 and 21 days before arrival is subject to cancelation fee of 90% of total value of the reservation
  • cancelation done 20 and less days before arrival or non-arrival is subject to cancelation fee of 100% of total value of the reservation
Reduction and changes of number of rooms:

All reduction of number of rooms described as free bellow, are free of charge only if number of rooms of the group remains 12 and more.

  • cancelation of 40% of number of rooms until 91 days prior to arrival is free
  • cancelation of 20% of number of rooms done between 90 and 46 days prior to arrival is free
  • cancelation of 10% of number of rooms done between 45 and 11 days prior to arrival is free
  • cancelation done 10 and less days before arrival or non-arrival is subject to cancelation fee of 100% of total value of the reservation

Increase of number of rooms and change of room types is possible based on the availability.